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Virtual Care Assistant

Data-Driven Chatbot to Optimize Outpatient Care Organization

Picture of InnoHealth USA Tandem: Maurice BOITING (research) + Armando STATTI (sme)

Contact & Profile

About the project

Mobile phone in hand, showing the start screen of Virtual Care Assistant

The Virtual Care Assistant 'Hannah' is a self-thinking virtual assistant (chat bot) that accompanies patients and nursing relatives in organizing and managing outpatient care. The assistant can answer individual questions or proactively initiate a virtual care consultation, as it learns step by step with and about the user's situation by simulating a human conversation. It is trained to extract "digital biomarkers" from contextual information provided by the user to anticipate and predict future developments or critical situations. This can support a proactive care process and provide the user with concrete next steps to initiate the care organization.


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© Picture on the right: © Gettyimages
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